Making the transition to a digital workspace was a challenge for many businesses. In a recent airSlate survey, we wanted to understand the answer to the question: How did US businesses pivot during the pandemic by using digital solutions? Our findings revealed that half of the businesses in the US had not digitized their operations nor had they planned to do so before the pandemic. Sadly, 74% of businesses had to shut down because they did not have the technology in place to digitize operations. 

However, our findings also showed digital adoption helped US businesses pivot through COVID-19 and even increase productivity with software solutions such as eSignature, workflow automation, and PDF editing. Over half of the businesses surveyed had implemented eSignature during the pandemic and noted a boost in efficiency. Embracing technology and digital processes is a must in this new era of remote and hybrid work.

A quick look at mental health and the “new normal” 

Many employees embraced the flexibility of being able to work from home and have found a way to stay connected to their team. However, many have also experienced video conferencing fatigue from being on video calls every day. This is coupled with feelings of isolation and anxiety, and blurred boundaries from always being connected to work and technology. Unfortunately, this has taken a toll on many people’s mental health and wellbeing.

According to a recent Forbes survey, 80% of today’s remote workers would consider leaving their current role for a position that focused more on employees’ mental health. So, what does this mean for teams and businesses today? It’s time to prioritize employee mental health and be intentional about boosting employee morale to promote a positive experience and increase employee engagement at work.

What is morale?

First, let’s look at team morale meaning. According to Forbes, the employee morale definition is “the attitude, satisfaction, and overall outlook of employees during their association with an organization or a business.” 

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Why employee morale is a must in 2023

Early in the pandemic, businesses were forced to go digital. Thus they started looking for tools like eSignature alternatives, workflow automation tools, and others to survive. Today, employees must focus on creating team morale to flourish. Recent surveys have shown that productivity rises when employees work from home.

A Stanford University study of remote workers even found that the increase in productivity is equal to an extra day per person per week. Sometimes however, this productivity may come at a cost. To prevent burnout and to retain the best talent at your company, let’s look at how to boost morale at work. 

Ready to dive in?

If you’re in any kind of leadership role or want to be — from CEO or director to manager or team lead — this post is for you. Keep reading to learn more about how you can boost employee morale to keep your teams and business moving forward — whether working in person or remotely. After all, an optimistic corporate culture makes for a productive work environment.

How to evaluate employee morale?

Let’s review a few methods for measuring office morale so you can use data to prove its value. Here at airSlate, we often use employee surveys and 360 performance reviews to get a read on employee morale and wellbeing. If a company-wide survey isn’t the right fit for you, consider conducting one-on-one interviews or small group/team interviews to check up. A review of employment history and company records will give you a good idea of how long people tend to stay at your company as well as the type of feedback HR receives during exit interviews. A physical or virtual suggestion box can also give you insight into low morale at work.

Why do we have low morale at work?

There are many contributing factors to low morale levels at an office. Here are some of the top reasons:

• Poor leadership or leadership changes
• Lack of clarity or a failure to understand business goals
• Inability to grow within the company
• No trust or communication
• Not providing employees with the right tools or technology
• Micromanagement
• Lack of praise or thanks

What does low morale at work look like? Watch out for low productivity, interpersonal conflicts, uncooperative attitudes, lack of enthusiasm, minimal effort, fault-finding, missed deadlines, and more. An increased number of customer complaints received and a high employee turnover rate can also be a determining factor.

If you recognize any of these traits in your team or company, the good news is there are solutions and strategic ways to boost morale at work. With patience and persistence, you can give your team or company the morale boost it needs.

12 ways to boost employee morale

Let’s walk through how to boost employee morale. 

1. Clear and transparent – Leaders need to be honest and not hide problems. Instead, leaders should inform employees about company updates, share customer feedback and work together to fix any issues. Leaders can build trust and shape change by turning challenges into learning opportunities.
   
2. Consistent (and fun) communication – Don’t be afraid to share positive announcements and other non-serious communication that people can interact with like funny polls or GIFs, or a personal thank you video from the CEO. This creates a sense of connection and transparency with leaders.
   
3. Intentional connection – To stay connected in a remote or hybrid workspace, leaders should consider creating open online office hours as a way to reestablish “watercooler” chats, allowing employees to pop in, share updates, and get assistance if needed. Managers should also build weekly touchpoints into their schedules to connect with each of their team members and check in on workloads and people’s work-life balance.
   
4. Flexibility and support – Think of all the unique types of stress people are feeling now—from childcare needs and caretaking responsibilities of elderly or sick family members to always being connected with work. Employees would greatly benefit if organizations can expand support resources or provide care stipends to help ease burdens. Smaller things, like schedule flexibility, can make a huge difference as well.  
   
5. Promote work-life balance – Productivity is important, but so is knowing when to take a break. Your employees will look to managers and leaders as an example and for permission to take time off (hint: not a “working vacation”). If employees have completed a particularly stressful or busy season, leaders can promote or even incentivize leave usage, share staycation ideas, or reward hard work with additional time off around holidays.
   
6. Invest in your employees – Prioritize training, mentoring, and continuing education opportunities for career growth and development. Companies with mentorship programs find that retention is 25% higher for employees involved in mentoring. This could also look like ensuring employees are set up for success in their work environment or home office with the equipment and resources they need to be productive.
   
7. Prioritize mental health – The Harvard Business Review found that almost half of their survey respondents felt their mental health had declined since the pandemic began. And another study found that 75% of workers in the US struggled with anxiety at work due to the pandemic and other world events. Consider providing counseling services or mental health resources. And make sure managers and leaders check-in and connect with employees in a meaningful way.
   
8. Health and safety – Provide all the information people need with regards to their health benefits and make it easily accessible. Offer whatever wellness perks you can like gym memberships, yoga classes, healthy allergy-free snacks in the breakroom, or even a “bring your dog to work” day. 
   
9. Workplace recognition – Show employees are valued by welcoming new hires, celebrating personal milestones, and highlighting employee spotlights to share wins. A Gallup survey found employee recognition is not only motivating for the individual but also boosts productivity and loyalty to the company. This could look like a public announcement, a handwritten note, or even a LinkedIn recommendation to show appreciation.
   
10. Create a culture of feedback – Leaders can show employees that they are heard and valued by providing ongoing feedback. Gallup found that “employees who receive daily feedback from their manager are 3X more likely to be engaged than those who receive feedback once a year or less.” 
    
11. Align on goals – When individuals are clear on their purpose and how their role aligns with the company’s mission, they will be more likely to go above and beyond with enthusiasm. And, when teams have clear goals and KPIs, they will be more confident in their performance and share a sense of belonging.
    
12. Provide the right tools and technology – Equipping and enabling teams with technology is about maximizing their time and making their lives easier and better. It’s about automating repetitive tasks to create space in their day and ultimately save your company money. Deploy automation tools like pdfFiller’s editing solution, signNow eSignature workflows, and airSlate’s business automation to increase productivity and efficiency.
    

Which morale booster will you choose to get started? 

At airSlate, we have multiple offices around the world and many hybrid and remote employees. You’ll often see managers and colleagues offering “shoutouts” and “thank you’s” via Slack and email. Throughout the year, airSlate surprises us with company swag gifts sent to our homes like t-shirts, coffee tumblers, or backpacks. Our team enjoyed a Zoom Christmas party complete with a Secret Santa gift exchange across the country. A few times a year, we’ll even have a company-wide social event or virtual team-building activity like a cocktail-making class, a virtual escape room, and an improv performance — all with options to participate in-person or remote. 

Boosting morale doesn’t have to be expensive. Just make sure your efforts are consistent. Clear internal communication is motivating (and free). Thank you notes only take a few minutes to write, and being genuine and transparent creates lasting trust. The goal is to create a sense of belonging and an environment where people believe in the organization and feel valued and engaged.

The bottom line: Happy people contribute more

Did you know: only 38% of US employees feel engaged at work? That means “the remaining 62% of workers are ‘not engaged’ — they are psychologically unattached to their work and company.” 

Morale boosters for employees are an ongoing effort that builds employee engagement, leading to a greater commitment to their work and company, and ultimately, increased productivity. Companies with highly engaged employees are 21% more profitable and retention rates are 18% higher. 

Forbes describes a link between the employee experience and customer experience. Businesses that excel in customer experience have employees who are 60% more engaged. And best of all, “Companies with highly engaged employees outperform their competitors by 147%.” Why? As Marriott International founder J.W. Marriott said, “Take care of associates and they’ll take care of your customers.”

How will you boost morale?

Everyone is working long and hard hours, and businesses are growing faster than ever. As you look at how to boost morale and employee engagement, consider what kind of experience and work environment you want. What are others in your industry doing that could inspire you? How do your employees feel each day in their roles? How are you rewarding your teams? How can you tie your organizational values into morale boosters? 

Here’s what we aim for at airSlate: Hire good people, enable them by providing the resources they need, and create a positive space where everyone feels confident performing at their very best. 

As always, we are here to help if you are looking for ways to streamline and automate your business processes. Learn more about our time-saving productivity tools like our eSignature solution, PDF editor, or workflow automation platform. 

The post 12 ways to boost employee morale appeared first on airSlate Blog | Business automation.

In more sophisticated terms, we are observing a reverse Dunning-Kruger effect: people failing to realize that they have long been ready and are more than capable of using smarter software technologies.

Let’s have a look at the key takeaways.

Spoiler alert: There’s a high chance you’ll recognize your daily [home] office routine.

The state of low-code/no-code awareness

To see the full picture, we’ve intentionally asked a range of questions encompassing several overlapping knowledge areas — coding as such (in its very generalized understanding), low-code and no-code technology awareness, other business-related software solutions as well as several questions concerning repetitive tasks, and efficiency and functionality struggles at work.

We can observe from the beginning of the survey analysis that consumers across all age groups and professions are becoming more tech-savvy.

1. Shifting attitude to coding as a profession and a skill

68% of consumers do not know how to code (this number comes as no surprise, actually).

At the same time, almost half of the respondents (49%) are confident that coding is something they could easily learn if needed.

Moreover, over 45% of respondents anticipate that they will actually have to learn some form of coding in the near future:

No less interesting are the shares of two other answers to this question. People who do not plan to learn to code anytime soon and people unsure about the necessity of it combined make up over 55% of the total sample.

This sample size leads us to the second key takeaway — the role of no-code solutions.

2. No-code awareness is experiencing moderate growth, despite the obvious daily demand

When asked specifically about no-code and low-code technologies, only 8% confirmed that they fully understood what no-code is. Another 8% have some experience with low-code solutions. Interestingly, 18% are familiar with both. These samples may come off as disappointing at first approximation. However, they make up as many as 34% when combined, which ranks much higher than any of the other pre-pandemic surveys!

On the other hand, we’ve got answers about repetitive tasks — almost 60% of the respondents face repetitive, computer-dependent tasks on a daily basis.

Indirectly, this confirms our initial assumption about consumer awareness concerning one’s own business automation needs.

Taken together, takeaways one and two deliver an optimistic forecast:

The absolute majority of respondents acknowledge the problem of repetitive daily routines. Thus, almost half of the sample is inclined to solve this problem by acquiring coding skills. Noteworthy though, the other half of the sample is inclined to seek other, easier solutions that won’t require re-education and/or other sizable investments of time.

3. Consumer usage of software is becoming more sophisticated and versatile

For the airSlate Team, the most informative part of this survey was the results detailing software solutions currently in use by the respondents.

Major discovery here — almost everyone seems to be using Google Analytics!
Other significant no-code platforms included Hubspot, WordPress, and Mailchimp. Newer solutions, such as Otter and Drift, are quickly gaining traction too but will need some time to catch up.

These statistics are yet even more proof that due to working from home during the pandemic, many of us did indeed become much more tech-savvy and smarter in the choice of software solutions.

On top of this, airSlate also asked two more not-so-obvious questions.

Almost 70% of the surveyed respondents play computer games on a regular basis. Again, not a surprising result, considering the rather limited choice of hobbies during the pandemic.

Among them, almost 45% confirmed they do observe similarities between these computer games, their work, and other computer-related tasks.

On the one hand, we are witnessing a rapid expansion in the number of software tools in use. On the other — there is this gradually blurring border between business software and computer games, at least on the consumer level.

In a nutshell, this means that consumers are ready — technically, mentally, and emotionally — to embrace software use on a much larger scale. Thus, they will eventually be able to start automating daily operations independently from software vendors.

Final question and the major takeaway

After gradually leading respondents towards the idea of introducing automation into their daily tasks, we asked our final question (with multiple choices):

If you were able to create a “rule” on your computer that could automatically complete certain repetitive tasks, how would this impact your workday? (Please rank your responses from 1 to 4, 1 being the most impactful, 4 being the least impactful).

The answers were distributed as follows:

The consumer responses above turned out to be glaringly obvious — the demand for greater efficiency is the highest priority. Second goes the consumers’ desire to spend work time in a much more meaningful way (not on mundane tasks, that is). Improved functionality and errorless performance ranked just beneath meaningful tasks at work.

In short, people want to do more while working less. Luckily, airSlate is making this a reality.

*Data powered by Dynata (www.dynata.com), the world’s
largest first-party data and insights platform

The post Understanding the shifts in consumer awareness of low-code/no-code technologies appeared first on airSlate Blog | Business automation.